One of my recent purchase was Gatspy advantage set ( 4 deodorants + 1 face wash (free) ) in Snapdeal website. As snapdeal is a well known website, I was sure, I would get my order in time and in good shape. But that didn't happen. My order has been delayed thrice, but I have been noticed the delay in delivery. I got my order 10 days after the expected first delivery date.
The deal was a good one. A Gatspy deodorant cost 140Rs. But here, I got 4 deodorants for 460Rs with a face wash cream which is really a advantage.
But certain things made me get angry,
i) the expiry date was very near in the face wash cream
ii) there was a small hole in the face wash cream as some of the cream had already gone.
iii) When asked for a replacement, due to their replacement policy (i.e) any damage should be reported within one day of the delivery of the products, I cannot get a replacement.
Overall: Below Average.
Reason: Just for that 100Rs profit, so much of headache and lot of mails need to sent and wait for the delivery of the product was too long. Hence, the satisfaction was no more.
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